Financial Advisor Platform Walkthrough — See What Your HNW Clients Experience

Feature 01

Client Dashboard

The first thing clients see after login. Portfolio summary, upcoming reviews, action items, and account health — all in one view. Eliminates "just checking in" calls and scattered email updates.

92% of clients switch firms over poor tech $0 per-user fees

Works for: RIA · Fee-Only Advisor · Wealth Manager · Family Office

Replaces the portal features in eMoney ($379/advisor/mo), Orion ($15K+/yr minimum), and FMG Suite ($178–1,044/mo) — all charge per-user or per-advisor. This doesn't.

$2.4M

Total AUM

+8.2%

YTD Return

Apr 15

Next Review

On Track

Plan Status

Risk Profile Completed

Score: 72 — Moderate Growth

IPS Signed

Complete · Jan 10

Beneficiary Update

Action Needed

Annual Review

Scheduled · Apr 15

Feature 02

Compliance-Ready Document Vault

SEC Rules 17a-3 and 17a-4 mandate 6-year retention of all client communications. This vault auto-archives everything — ADV forms, engagement letters, performance reports — with timestamps and audit trails.

6-year SEC retention requirement 65% of firms hit by phishing last year

Works for: RIA · Fee-Only Advisor · Wealth Manager

The SEC Marketing Rule (enforced 2023–2026) changed everything. Every piece of client-facing content needs archiving. This vault does it automatically — no separate compliance tool needed.

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Secure Document Vault

SEC-compliant archiving · 256-bit encrypted · 6-year retention

Client Documents

✓Form ADV Part 2A

✓Client Relationship Summary (CRS)

✓Investment Policy Statement

✓Risk Tolerance Assessment

○Beneficiary Designation Form

○Trust Documents

✓Q4 Performance Report

✓Fee Disclosure Statement

Feature 03

Secure Messaging

FINRA-compliant encrypted messaging replaces email. Full conversation history, read receipts, and file attachments — all archived automatically for compliance. No more hunting through inboxes during an audit.

Replaces $49–99/user/mo communication tools

Works for: RIA · Fee-Only Advisor · Wealth Manager · Family Office

FINRA Rule 2210 requires all retail communications to be pre-approved and archived. In-portal messaging handles both — and creates a complete audit trail.

Hi — I saw the Q4 report in my portal. The international allocation looks higher than we discussed. Can we review?

David Chen · Mar 10, 9:42 AM

Good catch, David. The int'l allocation is 22% — 2% above target due to Q4 rebalancing. I'll walk you through the rationale at our April review, but happy to discuss sooner if you'd like.

Your Firm · Mar 10, 10:15 AM · ✓ Read

April is fine — just wanted to make sure it was intentional. Also, I'd like to add my daughter as a beneficiary on the Roth. What do I need?

David Chen · Mar 10, 10:28 AM

I've uploaded the beneficiary change form to your Documents tab. You can sign it electronically right in the portal. Takes about 2 minutes.

Your Firm · Mar 10, 11:03 AM · ✓ Read

Feature 04

Fee Transparency & Billing

Clients see exactly what they're paying and why. Fee schedule, quarterly invoices, AUM-based calculations — all visible in the portal. Reduces billing disputes and builds trust with full transparency.

44% of clients switched advisors over poor tech

Works for: RIA · Fee-Only Advisor · Wealth Manager

Fee transparency is the #1 differentiator for fee-only advisors. Clients who can see their fees in context of performance are 20% more satisfied — and far less likely to leave.

Period	Description	AUM Basis	Fee	Status
Q4 2025	Advisory Fee (0.85%)	$2,340,000	$4,972.50	✓ PAID
Q3 2025	Advisory Fee (0.85%)	$2,280,000	$4,845.00	✓ PAID
Q1 2026	Advisory Fee (0.85%)	$2,410,000	$5,121.25

Annual Fee Rate

0.85% of AUM

Feature 05

Review Scheduling

Clients book their own annual reviews, planning sessions, and check-ins — no phone tag. Syncs with Google Calendar, Outlook, or iCal. Automated confirmations and reminders reduce no-shows.

Replaces Calendly ($12–20/user/mo)

Works for: RIA · Fee-Only Advisor · Wealth Manager · Family Office

Built into the portal at no extra cost. Clients don't leave your branded experience to book on a third-party scheduling page.

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Meeting Types

Annual Review (60 min)

Planning Session (45 min)

Quick Check-in (15 min)

Feature 06

E-Signatures & Digital Onboarding

New client onboarding, IPS agreements, beneficiary changes, account transfers — clients sign from any device. Legally binding with timestamp, IP logging, and SHA-256 audit trail.

Replaces DocuSign ($10–60/user/mo)

Works for: RIA · Fee-Only Advisor · Wealth Manager

DocuSign charges per-user AND per-envelope at higher tiers. This is unlimited signatures, built into the platform, no extra cost.

Investment Policy Statement

By signing below, Client acknowledges receipt of the Investment Policy Statement dated March 15, 2026, including asset allocation targets, risk parameters, and investment guidelines. Client agrees to the stated fee schedule of 0.85% of AUM, billed quarterly in arrears.

Signature

David Chen

Date

March 15, 2026 · 10:22 AM EST

ID: 4d2a-81ef · IP: 192.168.x.x · SHA-256 verified · Legally binding

Feature 07

Risk Assessment & Planning Tools

Prospect-facing risk tolerance questionnaires, retirement planning widgets, and scenario modeling — built into your portal. Captures qualified prospects before they ever pick up the phone.

Replaces Nitrogen/Riskalyze ($99/mo) $84T intergenerational wealth transfer underway

Works for: RIA · Fee-Only Advisor · Wealth Manager · Family Office

Nitrogen charges $99/month for risk scores. RightCapital charges $125–150/advisor/month. These tools are built into your portal — your brand, your data, your prospect pipeline.

Your Risk Profile

72

Risk Score

Moderate Growth

94%

Retirement Probability

Monte Carlo · 10,000 runs

Equities: 60%

Target: 55–65%

Fixed Income: 25%

Target: 20–30%

Alternatives: 10%

Target: 5–10%

Cash: 5%

Target: 3–8%

Feature 08

AI Chat Assistant

24/7 automated chat trained on your firm's services, fee schedules, and FAQ. Captures after-hours prospect inquiries and answers common client questions — without compliance risk.

40%+ of inquiries arrive after hours Agencies charge $300–600/mo for this

Works for: RIA · Fee-Only Advisor · Wealth Manager · Family Office

Trained on YOUR firm's specific services, minimums, and compliance disclaimers — not a generic chatbot. Available standalone or bundled.

Westridge Wealth — Live Chat

Welcome to Westridge Wealth Advisors. How can I assist you today?

What's your minimum account size?

Our advisory services begin at $250,000 in investable assets. We offer comprehensive financial planning with a fee-only model — no commissions. Would you like to schedule a complimentary introductory call?

Yes, what times are available?

I can see availability this week on Thursday at 10:00 AM or 2:30 PM, or Friday at 9:00 AM. Shall I book one of those for you?

Feature 09

Knowledge Base & Client Education

Branded resource center with market commentary, tax planning guides, retirement FAQs, and downloadable forms. Positions your firm as a thought leader clients return to.

Low build cost, high perceived value

Works for: RIA · Fee-Only Advisor · Wealth Manager · Family Office

Included in Tier 3 builds. Every question a client can answer themselves is a phone call your team doesn't have to take.

Client Resource Center

Guides, forms, and market insights for your financial journey.

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Market Commentary

Monthly updates from your advisory team

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Tax Planning Guide

Year-end strategies and deadlines

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Account Forms

Transfers, beneficiaries, distributions

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Privacy & Security

How we protect your data and assets

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What to Expect

Your first 90 days with Westridge

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Contact Your Advisor

Direct line to your advisory team

See What Your HNW Clients Actually Experience

Every Feature. One Platform. Your Brand.